Our Mission
Store to Door supports independent living for homebound seniors and adults living with disabilities in the Portland Metro area by providing food access, food security, social connection, and community support.
Our Vision
Store to Door envisions our community to be an equitable and supported place where all seniors and adults living with disabilities are nourished, included, and can age with dignity in the setting of their own choice.
Our Values
Nourishment. Connection. Dignity.
Our story
Store to Door was founded in 1989 when a handful of people living in low-income senior housing, unable to shop on their own, requested assistance from the community. Over the years we have grown to reach hundreds of clients with our weekly service. Today, 100% of our clients are homebound, 90% live alone, 70% are considered low-income and 76% are women.
Store to Door helps homebound seniors and disabled adults remain in their homes, stay nourished, and connected with the community.
Store to Door supports independent living for homebound seniors and disabled adults in greater Portland through four volunteer driven, interconnected programs since 1989. We provide grocery shopping and delivery, free food boxes, friendly phone calls, and personalized resource referrals. Our programs prevent health and housing emergencies for homebound seniors, empowering our clients to age safely and independently in the setting of their own choice. We deliver dignity and compassion.
Our four programs
- Grocery shopping and delivery service for homebound seniors
- Free food pantry program for low-income seniors
- Friendly caller program for socially isolated clients
- Resource referral program that proactively screens clients for their priority needs, connecting them to services that can help.
By the Numbers
- Average 250 grocery deliveries each week (~12,500/yr)
- Average 25 food boxes a week (~1,250/yr)
- Average 290 friendly calls each month
- Average 40 resource referrals each month
- 1000+ volunteers/year give more than 20,000 hours of their time
Who does Store to Door Serve?
We serve all seniors and disabled adults.
- 88% of our clients are over 65, and their average age is 78.
- 79% of our clients are women; 15% identify as BIPOC.
- 94% of our clients live alone, many with limited or no social support.
- 83% of our clients report living with disabilities.
- 79% of our clients live on low income (at or below 200% Federal Poverty Level).
- 36% of our clients receive benefits through SNAP.
What makes Store to Door different from traditional grocery delivery services or meal programs?
We focus on personal connection in every step so that our clients don’t face social isolation. We take their food order on the phone or email whichever they prefer, we do the shopping, and we deliver it, but we don’t stop at the door. Clients are connected to the same order taker and the same Kindness Courier every week, so these volunteers get to know the client and often help unload groceries, or open difficult containers. Our Kindness Couriers often put groceries away, open jars, and stay to chat. Often, our Kindness Courier is the only visitor during the week, so we are the first to notice other services are needed. We also have a resource referral program where we help our clients navigate other needs like home repairs, navigating calls to insurance, etc. Many clients cannot lift their groceries – so even a ride to the store doesn’t help. Delivered meals are great but without toilet paper and food in the pantry, it is hard to stay in your home.
“I delivered to an older man living in an assisted living facility who when I delivered his essential groceries only wanted to make sure we had gotten him a card to send his grandson for his birthday. To think that he couldn’t get out to get something so important to him, and that we helped him do so demonstrates Store to Door’s goal of autonomy and dignity in aging.”
– Jeri J, Store to Door Volunteer Kindness Courier